Plain language. Clear choices.

Last updated: 18 August 2026. This policy explains how DLY AI handles personal information when you use this website or contact us.

Who we are

DLY AI provides forward-deployed AI engineering services. For privacy questions or requests, contact us at contact@dlyai.com.

Information you choose to send

When you contact us by email or WhatsApp, we receive the information you choose to include, such as your name, business contact details, company, and project information. Please do not send sensitive personal information unless it is necessary and appropriate for a proposed engagement.

How we use information

We use contact information to respond to enquiries, assess a potential engagement, communicate about our services, and protect the security of our website and communications. We do not sell personal information or use it for advertising profiling.

Legal bases

Where UK or EU data-protection law applies, our usual legal bases are taking steps at your request before entering a contract, our legitimate interests in responding to business enquiries and operating our services, and compliance with legal obligations. We will ask for consent where it is required.

Sharing and international transfers

We may use carefully selected service providers for email, messaging, hosting, security, and business operations. They may process information only as needed to provide those services. If information is transferred internationally, we use appropriate safeguards where required by law.

Retention

We keep enquiry and business information only for as long as reasonably necessary for the purpose for which it was collected, including follow-up, legal, accounting, and security obligations. We then delete or anonymise it where appropriate.

Your rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. You may also have the right to complain to your local data-protection authority. Contact us first at contact@dlyai.com and we will respond in line with applicable law.

Cookies and browser storage

This site uses essential local browser storage to remember your privacy choice. It does not currently use advertising or analytics cookies. No optional tracking technology is active on this site today.

Changes to this policy

We may update this policy when our site or practices change. The latest version will always be published on this page.

This page is a website privacy notice, not legal advice. DLY AI should review it whenever its legal entity, processors, analytics, contact form, or data practices change.